Forja Tiznajo

Asociados a Moviltrip

Shipping & Returns

Shipping:

- Shipping to Peninsula: 8.00 Euros Tax included

- Shipments to the Balearic Islands, Ceuta and Melilla: Inquire with email to ventas@forjatiznajo.es

- Delivery Time: All products offered are custom made once order is placed, so delivery time varies depending on the complexity of the piece, not exceeding a period of one month.

Returns:

The items offered in our store offer top quality and the best guarantee is our commitment to our customers. If for any reason you are not satisfied with your order, you within 7 working days from the date of delivery of the order, to return. (According to Art. 44 of Law 7/1996 of 15 January Ordenation Retail Trade amended by Law 47/2002 of December 19.)

The physical product should be returned as delivered, ie unused.

1. To make the refund, the product must be in perfect condition, in their original packaging without breaking, in perfect condition. No paid any items that we do not arrive in perfect condition and packaged in good shape. To make a return, send us an email prior to explaining the causes info@forjatiznajo.es and tell you how to proceed. Upon receipt of the merchandise in our stores, and after checking the status of it, will proceed to refund the amount as appropriate.

2. It will accept the return of defective or incorrect products. Once we arrive at our facilities, we can see the reality of the defect or error and if in good condition, we will send the correct no charge. It shall communicate that fact within seven (7) days from the date of receipt of the shipment.

To make a return, send us an email prior to explaining the causes: info@forjatiznajo.es

Upon receipt we will check the material that is in good condition without being used and will proceed to refund. Products must be sent by the means of transport chosen by the Tiznajo Forge.

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